Features & Benefits

A simple overview shows at which stage of your business process any task currently is putting you in clear control
Simple to use searching and filtering, meaning you can find any particular record or set of records, making management simple and easy
User Customisable Contact and job details. This enables you to modify the system to suit your business as it evolves and grows. You are not tied to a third party that needs to make the changes for you
Management and administration of form content. You can alter the content of dropdown lists and product information at user level. Mobile users will pick up any changes you make whenever they use the system, keeping everyone up to date with the latest information
Live links to Google Maps letting you see where customers and mobile users are
Integration with Outlook allowing you to automatically create contact details to enable you to set task reminders
Official forms and certificates can be produced in high quality PDF format giving you a professional image and saving you time and money
Customisable forms lists that let you dictate which users see which forms at each stage of the business process, giving you total control
Real time production of Graphic Key Performance Indicators, let everyone who needs to see exactly how each stage of the business is performing
Import features lets you bring in data from third party applications, meaning that you don’t need to duplicate input that can results in errors and wasted time
Direct integration results in you current business software being updated automatically without the need to re-input saving you time and money

Typical Uses

Mobliq® on handheld devices, Tablet PC’s or laptops often consist of the following functions and features:

Data Capture

Market research
Customer information
Questionnaires
Surveys

Job order handling

Dispatch of service tickets/ work orders
Reassignment
Cancellation handling
Emergency calls

Routing an event status

Maps and routing information sent with jobs
Status of jobs

Job data and assistance

Customer data
Technical data
Equipment data

Parts and part orders

Inventory checks
Locating parts
Parts orders
Shipping status

Invoicing

Customer signatures
Mobile invoice printing

Sales and Mobile CRM

Up selling
Warranties
New product or service orders
Job estimating

Typical Business Sectors

Automotive Inspections and Services
Heavy Construction
Healthcare/ Clinical Research
Utilities: Gas, Electric, Water
Inspection
Mobile Work Order Management
Market Research
Local Authorities
Emergency Services
Surveyors
Social Care
Plant Hire
Sales Force
Deliveries
Retail Stock Control
Asset Management

Key Performance Indicators can be produced for every stage of the process. The longest, shortest and average process time for each stage can be easily viewed for and each stage, as well as for the total job. Each stage of the process has user definable time lines that let users see by colour coding which jobs need to be actioned in order to meet deadlines. KPI’s can be produced automatically in graph form or the data can be exported to other formats for further analysis e.g. excel.